Wednesday, 9 September 2015
Judgements
Below are some screen shots taken from Credit Focus of the judgements issued. As far as I am aware judgements will only show on records if they have been enforced. Judgements like mine are not showing as I now do not have a premises for the bailiffs to enter.
Another Dodgy Garage Maybe??
Rumor has it that the owner of this garage was really unhelpful after you bought a car from him. Basically once he had your money he didn't want to know you only he obviously upset the wrong person I think!!!
Conquest Car Sales Facebook Page
Below are screen shots of cars that are for sale on Conquest Car Sales Facebook page. Please DO NOT buy any of them as you will have real trouble with them.
Rachel Puts Car Back Up For Sale
Well hopefully you are familiar with the story now of Rachel and Darren Roberts being dodgy car dealers.
Nikkis story hit the local newspaper and their local radio station and as you may have read, she got her money back on the KA car. The car was collected on Monday 7th September 2015 from Nikki and today, Wednesday 9th September 2015 the same car is back up for sale.
The reports that Nikki has had from the garage say that there is lots of work to do on this car, so it is our understanding and knowing what Rachel is like, you can bet that no work has been done on this car.
Below is Rachel Roberts at work and see the warranty paperwork on the desk, it may as well go in the bin as no one gets a warranty from them.
advert on Rachel's facebook page selling the KA car...
Nikkis story hit the local newspaper and their local radio station and as you may have read, she got her money back on the KA car. The car was collected on Monday 7th September 2015 from Nikki and today, Wednesday 9th September 2015 the same car is back up for sale.
The reports that Nikki has had from the garage say that there is lots of work to do on this car, so it is our understanding and knowing what Rachel is like, you can bet that no work has been done on this car.
Below is Rachel Roberts at work and see the warranty paperwork on the desk, it may as well go in the bin as no one gets a warranty from them.
advert on Rachel's facebook page selling the KA car...
Friday, 4 September 2015
Tracey's story
I bought a Peugeot 307, 05 plate on 17th
August 2014.
On the test drive I noticed the clutch was "tight". Rachel took it
to a mechanic and it needed a new clutch and gearbox, which they said
they had done (looks like it was a bodge job and no new parts used).
Within a few weeks the car developed an antipollution fault. It ended up in the
main dealers after Rachel had it several times to fix (which we have
reason to believe she stored it and it never actually went in anywhere). I kicked off and they agreed to get it booked into the main dealer.
The dealer said it needed new oil filter etc which they done on Rachel's
say-so....then had to threaten her with a solicitor as she wouldn't
pay the bill so Peugeot wouldn't release my car.
Found several leaks
over time, a boot full of water, front passenger foot well had puddles
every time it rained, driver side foot well was always damp. Sluggish on
start up which could've been due to a dodgy job on the clutch and
gearbox but she wouldn't take any of my calls, then said it was out of
warranty. When I checked, it wasn't even registered for the warranty.
Final straw was the ABS being knackered so car went off the road.
Other
"minor" faults were seats would not fold down, missing bolts on the
wheel arch, front trim fell off (they had tried to superglue it so it
looked ok in the garage), a fault somewhere which resulted in light
bulbs blowing every couple of weeks.
We also think they "pay" to get an MOT pass as someone I know said it should never have passed although hard to prove.
Nikki's story - update
Nikki had her story in the local newspaper and on the local radios JVS show. After this she had threatening text messages and emails from Rachel Roberts of Conquest Car Sales and also Jonathan the producer of the show had threats and both Nikki and Jonathan had to get the police involved.
Rachel still continued to threaten Nikki and the police gave Rachel a harassment warning. She denied the threats although the police had the emails and text messages to prove she had threatened Nikki. During these discussions Rachel did agree to refund Nikki for the car. After letting Nikki down several times and Nikki getting the JVS show involved again she has finally received a refund for the car.
Below is one of the emails Nikki received, for obvious reasons I have blanked out the vile word she has used.
Rachel still continued to threaten Nikki and the police gave Rachel a harassment warning. She denied the threats although the police had the emails and text messages to prove she had threatened Nikki. During these discussions Rachel did agree to refund Nikki for the car. After letting Nikki down several times and Nikki getting the JVS show involved again she has finally received a refund for the car.
Below is one of the emails Nikki received, for obvious reasons I have blanked out the vile word she has used.
Helens Story
Helens Story.
The car purchased on 17th October 2014 was a Renault Scenic. I left a £200 cash deposit left and the further £1290 cash was paid on 18th October 2014 totalling £1490.00.
18th October 14 the car was delivered, paperwork exchanged and promise of a 3 month warranty. The car was to be returned to the garage for problems that they were aware of before the sale, to be fixed as agreed before I handed over any money. Problems including heater, rear window motor, and dashboard trim replacing. The other problems they completed before delivery of the car.
20th October 14 was the first use of the car, I got stuck on a large busy roundabout and could not get the car into any gear or take off the electric handbrake. I Phoned Rachel to report this and after she spoke to her mechanic, she told me to put my foot underneath the pedal and lift it up. This was a temporary fix and is still occurring intermittently.
22nd October 14 the Car was taken for repairs including the 3 left outstanding, squealing brakes and the problem with the clutch pedal. Rachel was supposed to deliver the car handbook/manual and explain the warranty agreement. She had the car for 2 days but only fixed the heater.
Last week of October/first week November the car was taken for 3 days and the rear window motor was fixed. The car came back filthy with mud and grease inside and out and had to be returned on the 6th of November to be valeted before a funeral on the 7th, this occurred in the dark so wasn't the best job because Rachel kept putting me off through the week.
18th Nov 14 Rachel picked up the car from my house to fix the turbo. She claimed that she rang a recovery service that came to collect the car because once getting round the corner she decided the excessive smoke meant there was damage and it was too risky to drive the car further.
18th Dec 14 the car was returned after the turbo replaced, by this time Rachel had had the car for over four weeks in fact 30 days. According to the Renault garage this should have taken two to three days at most.
19th Dec 14 A mechanic friend of mine came over because the car wouldn't go into any gear at all and the electric handbrake wouldn't release again, the car was still pouring smoke from the exhaust and the brake pedal was making a whooshing noise. I contacted Trading Standards and opened a reference case and gained advice. I was far too distraught to speak to Rachel myself so my friend rang her and told her I was so upset I couldn't deal with her anymore and that I wanted to return the car and get a refund. That was refused.
After a few days I relented on wanting my money back and I contacted Rachel offering her the chance to correct all the problems once and for all and asked her to collect the car and fix the problems as I needed the car for Christmas.
23rd Dec 14 the car was collected, strangely after her pumping the pedal the car went into gear and she drove it away. It was returned that evening with her saying that the clutch pedal had not stuck down while she was driving it and she couldn't repair the clutch until it actually broke. She stated that since I have had the car she has had it back for repair more days than I had it myself so she would put a fresh three months warranty on the vehicle. She told me she would come on 29th Dec 2014 to bring me the new warranty and the receipts for the turbo repair as this would also have warranty.
12 Jan 15 I rang Rachel as I hadn't been in contact with her since 23/12/14 as promised, told her I wanted the receipts for the work carried out and the warranty and I told her that the car had started making a loud rattling noise, a scraping noise and someone had told me that the exhaust was swinging side to side. I also told her that I was very concerned because since the car was returned before Christmas I had been constantly checking the oil and it had twice been topped up by myself. Rachel said she would book it into the garage for the Thursday that week but would collect the car on the Wednesday.
14 Jan 15 I got a text from Rachel saying she was sick and she would call to arrange about the car the next day.
15 Jan 15 Still no contact from Rachel. As advised by the Citizen Advice Bureau, I took the car to the main Renault Dealer in Peterborough who did a road safety check and health check on the car, where they found several things loose, unattached or missing, and other problems, some resulting from when the car had the turbo fixed. I have a copy of their report which cost me £65.
20 Jan 15 to date still no contact and still not collected the car for repairs.
The cars I was left to use were advertised on her website for sale and not courtesy cars, a Fiesta 1.4 registration number MA04FWU and a Mondeo 1.6 registration number ND55YAA.
The car purchased on 17th October 2014 was a Renault Scenic. I left a £200 cash deposit left and the further £1290 cash was paid on 18th October 2014 totalling £1490.00.
18th October 14 the car was delivered, paperwork exchanged and promise of a 3 month warranty. The car was to be returned to the garage for problems that they were aware of before the sale, to be fixed as agreed before I handed over any money. Problems including heater, rear window motor, and dashboard trim replacing. The other problems they completed before delivery of the car.
20th October 14 was the first use of the car, I got stuck on a large busy roundabout and could not get the car into any gear or take off the electric handbrake. I Phoned Rachel to report this and after she spoke to her mechanic, she told me to put my foot underneath the pedal and lift it up. This was a temporary fix and is still occurring intermittently.
22nd October 14 the Car was taken for repairs including the 3 left outstanding, squealing brakes and the problem with the clutch pedal. Rachel was supposed to deliver the car handbook/manual and explain the warranty agreement. She had the car for 2 days but only fixed the heater.
Last week of October/first week November the car was taken for 3 days and the rear window motor was fixed. The car came back filthy with mud and grease inside and out and had to be returned on the 6th of November to be valeted before a funeral on the 7th, this occurred in the dark so wasn't the best job because Rachel kept putting me off through the week.
18th Nov 14 Rachel picked up the car from my house to fix the turbo. She claimed that she rang a recovery service that came to collect the car because once getting round the corner she decided the excessive smoke meant there was damage and it was too risky to drive the car further.
18th Dec 14 the car was returned after the turbo replaced, by this time Rachel had had the car for over four weeks in fact 30 days. According to the Renault garage this should have taken two to three days at most.
19th Dec 14 A mechanic friend of mine came over because the car wouldn't go into any gear at all and the electric handbrake wouldn't release again, the car was still pouring smoke from the exhaust and the brake pedal was making a whooshing noise. I contacted Trading Standards and opened a reference case and gained advice. I was far too distraught to speak to Rachel myself so my friend rang her and told her I was so upset I couldn't deal with her anymore and that I wanted to return the car and get a refund. That was refused.
After a few days I relented on wanting my money back and I contacted Rachel offering her the chance to correct all the problems once and for all and asked her to collect the car and fix the problems as I needed the car for Christmas.
23rd Dec 14 the car was collected, strangely after her pumping the pedal the car went into gear and she drove it away. It was returned that evening with her saying that the clutch pedal had not stuck down while she was driving it and she couldn't repair the clutch until it actually broke. She stated that since I have had the car she has had it back for repair more days than I had it myself so she would put a fresh three months warranty on the vehicle. She told me she would come on 29th Dec 2014 to bring me the new warranty and the receipts for the turbo repair as this would also have warranty.
12 Jan 15 I rang Rachel as I hadn't been in contact with her since 23/12/14 as promised, told her I wanted the receipts for the work carried out and the warranty and I told her that the car had started making a loud rattling noise, a scraping noise and someone had told me that the exhaust was swinging side to side. I also told her that I was very concerned because since the car was returned before Christmas I had been constantly checking the oil and it had twice been topped up by myself. Rachel said she would book it into the garage for the Thursday that week but would collect the car on the Wednesday.
14 Jan 15 I got a text from Rachel saying she was sick and she would call to arrange about the car the next day.
15 Jan 15 Still no contact from Rachel. As advised by the Citizen Advice Bureau, I took the car to the main Renault Dealer in Peterborough who did a road safety check and health check on the car, where they found several things loose, unattached or missing, and other problems, some resulting from when the car had the turbo fixed. I have a copy of their report which cost me £65.
20 Jan 15 to date still no contact and still not collected the car for repairs.
The cars I was left to use were advertised on her website for sale and not courtesy cars, a Fiesta 1.4 registration number MA04FWU and a Mondeo 1.6 registration number ND55YAA.
Saturday, 15 August 2015
Simon's Story
I would like to thank Simon for emailing me his story about The Hatchback Car Centre that was at 53 High Street, Peterborough until they closed it and opened Conquest Car Sales at 40a Bedford Road, Houghton Conquest.
Here is Simon's story:
I purchased a 2005 Silver Corsa 1.0 in September 2014 from The Hatchback Centre at Eye, Peterborough. Rachel Roberts was the proprietor and lone salesperson.
Here is Simon's story:
I purchased a 2005 Silver Corsa 1.0 in September 2014 from The Hatchback Centre at Eye, Peterborough. Rachel Roberts was the proprietor and lone salesperson.
| I bought the car a couple of weeks before my daughters 17th birthday so it would be ready for her to start learning to drive. I inspected the car thoroughly and also test drove it, finding no mechanical faults and we moved on to the negotiation stage. There was a scratch on the drivers door trim and also the MOT was not very fresh. I offered Rachel £200 less than the asking price but she countered with "I`ll get the drivers door painted and all the scratches on the rear bumper, supply the car with 12 months MOT, an engine oil change, a valet and a 3 month warranty with a proper warranty company for the full asking price". On this we agreed. I collected the car the following Saturday and on inspection the drivers door hadn`t been painted. I mentioned this and Rachel said she`ll get a mobile company to come out to my house the following week. On arriving home 45 miles away I had a quick scout round the car and found a complete number plate light unit in the glove box, had a look above the number plate and sure enough it was ours. This made me suspicious as obviously this is a check of the new MOT certificate that had been supplied. I then checked the other lights and found a sidelight bulb had gone as well. I fitted a new bulb to the number plate light unit and refitted it to the car also changed the sidelight bulb all was well. I then waited 2 weeks nobody had come to paint the drivers door, contacted Rachel after then chasing Rachel for several weeks she eventually picked the car up. I had also pointed out when she collected the car that after the interior valet the windows were still steaming up inside even after I had had an electric heater inside the car for several days, she said she would check this out and returned it with the door painted. After this the car continued to steam up the inside of the windows daily, when I went to use the car two weeks later I opened the door to find mould all over the seats and most of the interior and puddles of water in the drivers side footwell and rear passenger footwell. I again rang Rachel and she collected the car 2 weeks later after chasing her constantly as we now wanted to use the car for my daughters lessons. I explained to Rachel my daughter has a mild case of Asthma and there is no way she could use the car in it`s present state making it unfit for purpose. Please return the car clean with the leak cured and all carpets dried out, "no problem was her response." In the meantime I discovered online that 2005 corsa`s had problems with a drivers side bulkhead seal around the pedal box I pointed this out to Rachel and she said oh yes I know all about that we`ll get it sorted. Rachel returned the car to me late one night, leaving it out the front of the house, came to the door with the key and said all done and said she was in a hurry and left. I went out to move the car onto our driveway and found the carpets were still wet and now the brake lights were on permanently. I used the wipers to clear the screen and there was an almighty clonking coming from the bulkhead. The following day I pulled the carpets back poured some water onto the screen and sure enough the water was still pouring in around the pedal box. It was possible to see someone had made an unsuccessful attempt at smearing some sealer round the joint and to gain access they had dismantled the wiper mechanism and badly reassembled it, also they had broke the brake light switch causing the brake lights to stay on permanently making the car both illegal and dangerous to drive. Rang Rachel she said she would pick the car up again and take it to a reputable garage to get it fixed ???? This never happened after chasing Rachel constantly for the next 2 months it was obvious she wasn`t going to fix the car properly. We suggested alternatives to her but no she just kept saying she would sort it over and over. We eventually sent her a letter saying we`d have to start court proceedings as we now have a car that is unroadworthy ( brake lights ) and not fit for purpose ( Brake lights and constant mould problem ) we sent this recorded delivery and it was returned saying she had refused to sign for it. This alerted me to the fact there might be more than just me having problems with their incompetent service and sure enough I have now discovered lots of other people. To sum up; I bought a mechanically sound little car to which they applied a dodgy MOT. On trying to repair a water leak they then made the car completely unuseable. I also never received any paperwork from the warranty company Rachel had supposedly registered our car with. So my advice to anyone considering buying a car from the Hatchback Car Centre or Conquest Car sales or whatever Rachel Roberts changes her trading name to next is DON`T. | |||
Thursday, 13 August 2015
Darren Roberts
And I thought Darren Roberts hid behind his wife Rachel Roberts as I couldn't find his name on any company searches. He does exist with some more dodgy companies:
Web: www.thesmartrepaircentre.com
Classification: Maintenance and repair of motor vehicles
MR DARREN LEE ROBERTS
MR DARREN LEE ROBERTS
PE1 5QP
17 Aug 2007 → Present day
Active - Proposal to Strike off (when checked on 1 Apr 2015)
Address
THE SMART REPAIR CENTRE LIMITED
Phone: 01733 554 558Web: www.thesmartrepaircentre.com
Classification: Maintenance and repair of motor vehicles
Legal Information
Company Registration No.:
06346237
Incorporation Date:
17 Aug 2007
Financial Year End:
31 Aug
Capital:
£2.00
on 12 Oct 2012
For period ending:
31 Aug 2011
Filed on:
15 Dec 2012
Latest Annual Return
Directors & Shareholder Information
As at:
17 Aug 2012
Filed on:
12 Oct 2012
Purchase latest return for £4.99
Financial Summary
| 31 Aug 2011 | 31 Aug 2010 | 31 Aug 2009 | |
|---|---|---|---|
| Cash at bank: | £132 | £12,645 | £53 |
| Debtors: | £15,976 | £12,632 | £10,284 |
| Creditors due within one year: | £17,215 | £27,744 | £15,002 |
| Total Assets less Current Liabilities: | -£1,107 | -£2,467 | -£4,665 |
| Shareholders Funds / Net Worth: | -£1,107 | -£2,467 | -£4,665 |
| Full details in: | 2011 Accounts | 2010 Accounts | 2010 Accounts |
Recently Filed Documents - 25 available
- Annual Accounts For Year Ended 31 Aug 11 - available free of charge
- Annual Accounts For Year Ended 31 Aug 10 - available free of charge
- Annual Return As At 17 Aug 12 (not accounts) - £4.99
- Change of particulars for director - £4.99
- Change of registered office address - £4.99
Directors and Secretaries
| Darren Roberts | |
| 17 Aug 2007 ⇒ Present ( 7 Years ) | Director |
| Rachael Roberts | |
| 17 Aug 2007 ⇒ Present ( 7 Years ) | Company Secretary |
Previous Addresses
REGISTERED OFFICE CHANGED ON 11/09/2012 FROM, 265 BEDFORD ROAD, KEMPSTON, BEDFORD, MK42 8BS
Changed 11 Sep 2012
REGISTERED OFFICE CHANGED ON 10/09/2010 FROM, 30 MILL STREET, BEDFORD, BEDFORDSHIRE, MK40 3HD
Changed 10 Sep 2010
Companiesintheuk.co.uk
Started to follow Conquest Car Sales on here, companiesintheuk.co.uk so I will know when they apply to strike this company off as well.
Use them to search any company you may need to know more about.
Web: www.conquestcarsalesltd.co.uk
Information correct as of: 1 Jul 2015 - Check for updates
Use them to search any company you may need to know more about.
CONQUEST CAR SALES LTD
Address
CONQUEST CAR SALES LTD
Phone: 07593 620 000Web: www.conquestcarsalesltd.co.uk
Legal Information
Company Registration No.:
09500580
Incorporation Date:
20 Mar 2015
(4 Months old)
Financial Year End:
31 Mar
Capital:
£1.00
on 20 Mar 2015
Information correct as of: 1 Jul 2015 - Check for updates
Recently Filed Documents - 1 available
Directors and Secretaries
| Rachel Roberts | |
| 20 Mar 2015 ⇒ Present ( 4 Months ) | Company Secretary |
| Rachel Roberts | |
| 20 Mar 2015 ⇒ Present ( 4 Months ) | Director |
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